We need to collect information from you in order for you to use our services. We also collect information about you as a result of your use of our services. We refer to personally identifiable information that we collect as Personal Information, sensitive information about your business as Business Information, and data about your business generated by your use of our services as Program Data. The type of Personal Information and Business Information that we collect about you is described in the section below on “What Personal Information and Business Information We Collect”. The type of Program Data that is generated by our services is described in the section below on .Program Data..
Your Privacy Protections
We take several steps to protect your Personal Information and Business Information. Among other things:
- We will not disclose your Personal Information or Business Information to any non-affiliated third party for use in marketing that party’s goods or services without your consent;
- We will give you access to Personal Information or Business Information we maintain about you and we will allow you to correct any inaccuracies; and
- We take data security seriously. We take reasonable steps to protect the security of your Personal Information and Business Information. See the section below called “Data Security” for more information on the steps we take to protect your Personal Information and Business Information.
What Personal Information And Business Information We Collect
We gather the following types of Personal Information and Business Information in connection with the provision of our services to you.
Information you voluntarily provide to us. When you enter into an agreement with Rewards Network, you provide us with Personal Information and Business Information in order to receive our services. Business Information may include information such as bank account information, information regarding your credit card processing, credit card statements, and financial information. Business Information includes only sensitive information about your business, so it does not include publicly available information, such as your business location, menu information or photos and other marketing material relating to you that we use in connection with marketing you as part of the services we provide to you. Personal Information may include information such as an individual.s name, email and mailing address, telephone number(s), social security number, and driver.s license number. We collect information when you send us an inquiry, comment or request including any email or mailing address or telephone number you provide so that we may respond. We collect information when you choose to participate in a survey or any market research that we conduct.
Information obtained about you from others. For example, we may work with firms that provide us with business information, credit information, financial and other information in order to assess whether to do business with you, or to evaluate or improve our services to you. We may also collect information with your consent or as permitted or required by law.
Information we collect from your participation in our programs. Program Data means the data we receive from you in order for you to participate in our programs, which is primarily credit card sales information. Program Data does not include information that we receive from other parties in connection with your participation in our programs, such as post-dine surveys or the demographic information of members who have transactions with you.
Use Of Personal Information, Business Information And Program Data
We use Personal Information, Business Information and Program Data to operate our business and provide products and services to you.
Retention And Disposal Of Information
We retain Personal Information, Business Information and Program Data as long as we determine is required for operation of our business and to meet legal, regulatory and other requirements. We take reasonable steps to ensure that Personal Information, Business Information and Program Data is disposed of securely when we no longer require such data.
Personal Information, Business Information and Program Data are stored for the most part electronically in our computer systems or the computer systems of non-affiliated third parties that we work with in connection with operating our programs and providing services to you. We may have Personal Information and Business Information on hard copies of agreements or other documents that you provide to us, as well as on hard copies of documents prepared by us. The measures we take to protect Personal Information, Business Information and Program Data are described in the section below on .Data Security..
Access To Information
We restrict access to Personal Information, Business Information and Program Data to those individuals or entities that require access to that information in order for us to operate our business, operate, manage, and expand our products and services and provide products and services to you.
What Personal Information, Business Information And Program Data We Disclose
We may disclose Personal Information, Business Information and Program Data to non-affiliated third parties, such as suppliers, vendors or contractors, as necessary for the non-affiliated third party to provide services to us in connection with operating our business, operating, managing, and expanding our products and services, and providing products and services to you, or as permitted by law. We may disclose Personal Information, Business Information and Program Data to non-affiliated third parties in connection with addressing any issues that may arise in connection with crediting or debiting your bank account, conducting due diligence on your business before or while you are participating in our programs, enforcing our contractual and other rights, or responding to legal process. We may also share publicly available information about your business with third parties.
We also may disclose any Personal Information, Business Information and Program Data we collect with our affiliates, including for purposes such as for internal audit, management, billing or administrative purposes including protecting us and our members from losses, and to protect our rights. We may also disclose Personal Information, Business Information and Program Data as necessary for defending and bringing legal actions.
We may disclose Personal Information, Business Information and Program Data if required by a government authority or legal process.
We will not disclose your Personal Information and Business Information (such as your email address) to non-affiliated third parties for such parties’ use in marketing their goods or services without your consent.
Use Of Aggregate Data
We may share information that is not personally identifiable to you or your business, including aggregated statistical information derived from Program Data, with our affiliates, partners, merchants, and others. Such information could be used, for example, to provide us with statistical or other analysis. None of this type of information can be linked by the recipient in a way that identifies the Program Data as pertaining specifically to you.
Disclosure Of Anonymous Information
We may also disclose or share information that is not personally identifiable to you with our affiliates, partners, merchants and others.
Your Use Of Third Party Sites
Communicating With You
We may from time to time send special offers to you on behalf of selected companies that we think may be of interest to you. However, because we or our third party vendors (and not the selected company) would send such offers to you, it is not necessary to disclose Personal Information or Business Information to the company in order to send these offers to you. You may choose to opt out of certain of our marketing communications while still receiving other types of our marketing communications. We also may send you offers for goods or services sold by us or our affiliates, including in our email newsletters, by email or ordinary mail, or by telephone.
Reviewing And Changing Your Personal Information And Business Information
At any time, you can correct or update your Personal Information or Business Information. To review, change, or update your Personal Information or Business Information, you have several options:
- You may contact Client Services toll-free at (800) 422-5155.
- You may contact your Account Executive or Account Manager and they will assist you.
- To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your Personal Information, Business Information or making corrections.
Our Privacy Office
The following person serves as the contact person for the Privacy Office:
Chief Legal Officer
Two North Riverside Plaza, Suite 200.
Chicago, Illinois 60606.
Phone: (312) 291-5878.
Fax: (312) 521-6768.
Notice Of Changes
Rewards Network Establishment Services Inc..Rewards Network Services LLC.Rewards Network International, Inc..Rewards Network Canada GP Corp..Rewards Network Canada LP.RTR Funding LLC