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Rewards Network

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Success Story: Concentrics Restaurants

By Rewards Network | Blog, Rewards Network, Success Stories

Unsure what the real value of guest comments is? According to Bob Amick, owner and founder of Concentrics Restaurants in Atlanta, Ga., Rewards Network’s Comment Management System and regular diner activity reports help him see trends in the guest experience, allowing him to make strategic decisions to improve his business.

With five restaurants on the program including ONE. Midtown Kitchen, TWO Urban Licks, The Spence, Parish, and TAP, Amick and his management team can monitor and engage with comments from customers at each restaurant using our Comment Management System.

But customer comments aren’t all he sees from his partnership with us. “I was shocked when … I saw the amount of dollars that were being generated by the rewards program,” Amick said. “Even if 50 percent of those people were coming in for the first time … that’s still an incredible number.”

Watch the video to learn more about how Concentrics Restaurants has benefited from access to Rewards Network’s pool of motivated dining rewards members.

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Rewards Network

2 N Riverside Plaza, Ste 200
Chicago, IL 60606
(800) 766-3463

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Rewards Network is the nation’s leading promotional program for the restaurant industry. For more than 35 years we’ve helped local restaurants thrive by filling seats with full-price customers and offering flexible funding options that help operators grow their business.

How it works

  • Our rewards partners
  • Full price guests
  • Restaurant success stories
  • FAQs

Restaurant resources

  • Articles
  • E-books and E-tools
  • Restaurant guides

Program benefits

  • Pay for performance
  • Takeout & delivery
  • Data-driven insights
  • 100% turnkey marketing
  • Verified customer reviews
  • Flexible funding options

About us

  • Leadership
  • Careers
  • Newsroom
  • Security and accreditations
Get started
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Individual results within the Rewards Network program may vary. Please contact us for details.

Any testimonials, statements, and opinions are applicable only to the individuals depicted. Testimonials were provided voluntarily. Participants were not paid or provided with any benefits in exchange for their statements.