No one knows the woes of restaurant turnover like a quick service operator. Quick Serve Restaurants (QSRs) are at the nadir of the industry for employee retention, with estimates coming from The MIT Technology Review that fast food establishments have reached a 150 percent turnover rate — the highest recorded since data began in 1995.
When it comes to reducing restaurant labor costs, often the focus becomes on retention. And yes, retention is huge for the restaurant industry because of the high turnover rates and how that affects your bottom line. But if you’re serious about lowering your restaurant’s labor costs, an equal focus needs to be placed on efficiency
There’s a particular number that bears repeating — in part because it seems so outrageous, and in part because it should shake every restaurateur to their core: $146,000 That’s the average amount per year a full-service restaurant operator could be spending on replacing full time employees, according to a study conducted by the
Labor costs. It’s one of the toughest calculations a restaurant owner needs to make — and the decisions you make in the process can guarantee success… or throw your establishment into chaos. But restaurant labor cost forecasting isn’t like throwing a dart and hoping it lands. There’s a method to the madness that breaks down
One of the most common phrases good managers will use in regard to employee feedback is, “My door is always open.” It’s meant as an indication that no matter what, they’re willing to hear from employees if something is challenging them, bothering them, or even if there’s a great idea they want to share up
There are few things in life that are as difficult to talk about as money. And when the money in question is as important to someone as their salary, the discussion can get even harder. But what makes a restaurant manager salary in particular easier to establish, present, and negotiate is getting your ducks in
Even as the U.S. economy slowly improves, labor remains problem #1 for the restaurant industry. Economic indicators look great on paper, and the consumer wallet might even feel a little heavier than it did just a few years ago. Some of the conditions driving improvement for workers, however, is having an inverse effect on management
Hiring a new restaurant employee can be tricky to navigate for any business. Advertising hiring opportunities can get very expensive depending on which places you put the job listing, and the high turnover rate in the food industry means restaurants generally have to hire more often than other industries. As a restaurant owner, you want
Being able to read and evaluate job resumes is a skill unto itself. When you’re a busy restaurant owner, it becomes that much more difficult. But when you’re hiring a new manager, you have to be ready to comb through lots and lots of restaurant manager resumes to find viable candidates. The good news is
In many ways, finding a new restaurant manager is one of the biggest hiring challenges a restaurant owner can face. After all, restaurant managers take on so many different roles and work with so many different people on your team. You want to make sure you find someone competent in the tasks at hand and