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Articles

What is the Next Hot Fast Casual Niche?

Blog, Industry Trends

Last month, Fast Casual published an article that asked if the fast casual market is over saturated or if it’s still absorbing fast casual concepts. The article raised a good question – as an industry do we reach a point where we don’t need another fast casual restaurant? Or is the solution to a crowded

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How Restaurants (Should) Use Feedback

Blog, Success Stories

When customers take the time to speak to you, they, in turn, appreciate it when you speak back to them.  Servers don’t typically take a table’s order without answering their questions and managers don’t typically walk the other direction if a customer asks to speak with them.  But oftentimes these same general practices are not

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Pre-Shift Meetings Are Essential Customer Service

Blog, Management, Restaurant Operations

Pre-Shift Meetings (Shift Meetings or Line Up) are an essential component for smooth operations and restaurant customer service. As connected as we are in our daily lives, the most effective form of communication is still a face-to-face encounter. Shift meetings are a perfect example that nothing replaces interacting in person. Shift meetings don’t need to

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The Patio is Open – Are You Ready?

Blog, Management

The groundhog was definitely wrong with his predictions this year, but before you know it, your customers will be ready to dine alfresco; but are you ready? It’s important to plan as if your patio is additional space; it should have its own staff (don’t borrow from the inside, it won’t work), bussing station, condiment

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Area Restaurants Provide Donations to Boston Marathon Bombing Victims

Blog, Rewards Network

The effects of the Boston Marathon bombing two weeks ago will be felt long after the streets are cleaned and the windows repaired.  There is a long road to recovery for the victims, their families and the city of Boston as they are only just beginning their journey. To date, there have been numerous opportunities

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Bacon: Trend or Tradition?

Blog, Menu Trends

When I was asked if bacon was a trend that is fading my first reaction was, “could bacon ever fade into the background of all things delicious?” I realized that bacon is a tradition. For as long as I can remember, the scent of freshly cooked bacon when I walk into school or work was

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Five Tips for Successful Seasonal Training and Hiring

Blog, Management

Restaurant owners and managers can probably tell you the story of the first time they interviewed or trained seasonal help. As you can imagine, different rules apply when the employee is on staff temporarily instead of a long-term career. The restaurant industry is used to a higher turnover rate than other service industries, and leaders

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Visit Rewards Network at the NRA Show and Spin to Win

Blog, Rewards Network

Come visit Rewards Network at the NRA Show at McCormick Place in Chicago! We will be at Booth #3849 all four days beginning May 18th through May 21st, 2013. Visit our booth and learn more about the Rewards Network program and how we can partner with you and utilize our marketing efforts to drive more

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Businesses are Ready to Send Employees on the Road – The Impact of Business Travel on the Restaurant Industry

Blog, Industry Trends

The Impact of Business Travel on the Restaurant Industry US business travel is expected to rise 5.1% this year versus a mere 1.8% in 2012 – a good sign for the restaurant business. Although many corporations are still exercising restraint and conservation with expense accounts, a traveler still needs to eat! A recent USA today

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A New Way To View Customer Loyalty Programs for Restaurants­

Blog

Loyalty is no longer about a frequency card or a free item for many purchases. Customer loyalty programs for restaurants are about understanding online and offline consumer activity from a demographic, psychographic and behavioral point of view and how these connect. Consumers expect customization from their sandwiches, salads or entrées to their loyalty rewards and

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Recent posts

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Cinco de Mayo promotion ideas during covid

April 8, 2021

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How to launch meal kits for your restaurant

March 18, 2021

St. Patricks Promotions During Covid Cover

St. Patrick’s Day restaurant promotion ideas during covid

February 16, 2021

50k Giveaway Winners Cover

Meet the Restaurant Resilient $50K Giveaway winners

February 11, 2021

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Valentine’s Day restaurant promotion ideas during covid

February 1, 2021

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Rewards Network

2 N Riverside Plaza, Ste 200
Chicago, IL 60606
(800) 766-3463

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Rewards Network is the nation’s leading promotional program for the restaurant industry. For more than 35 years we’ve helped local restaurants thrive by filling seats with full-price customers and offering flexible funding options that help operators grow their business.

How it works

  • Our rewards partners
  • Full price guests
  • Restaurant success stories
  • FAQs

Restaurant resources

  • Articles
  • E-books and E-tools
  • Restaurant guides

Program benefits

  • Pay for performance
  • Takeout & delivery
  • Data-driven insights
  • 100% turnkey marketing
  • Verified customer reviews
  • Flexible funding options

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  • Careers
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Individual results within the Rewards Network program may vary. Please contact us for details.

Any testimonials, statements, and opinions are applicable only to the individuals depicted. Testimonials were provided voluntarily. Participants were not paid or provided with any benefits in exchange for their statements.