People visit restaurants to have a break from their everyday lives. A chance to indulge, catch up with friends, and let someone else take care of the details. But with all of this, many people expect a lot from the restaurant in return for their patronage; if your restaurant is beginning to look rundown or
The Essential Restaurant Equipment Checklist
One big key to keeping your kitchen running smoothly (and on budget) is to follow each equipment manufacturer’s instructions for cleaning, keep track of their warranties, and know when, how, and by whom maintenance should be done. That’s a lot to keep track of. Details may vary depending on your equipment, but every restaurant should
Ditch the Cash? The State of Restaurant Credit Card Payment
Consumer behavior and merchant expectations regarding restaurant credit card payment are changing. Can you feel it? From Argo Tea to Epic Burger, the trend of businesses going cashless and only accepting credit card payment is still small, but growing in the wake of a customer base that increasingly eschews cash for cards. In a poll
6 Ways to Improve Customer Service in Your Restaurant
Think about the best place you’ve ever eaten a meal. Now think about what made that experience truly great. That’s right: it’s not all about the food. Sure, amazing food should always be a top priority. But dining at a really good restaurant is also like a mini-holiday — and it’s the sum of a
Hurricanes, Fires, and More: Your Restaurant Disaster Recovery Plan
Nothing complicates the life of a restaurant owner quite like a disaster hitting the business, whether it’s a natural disaster (hurricane, tornado, nor’easters, blizzard) or a disaster from a heavy rain, broken pipe, or cracked foundation. Even with proper and thorough disaster preparation, restaurants can still find themselves dealing with complicated damage in the aftermath.
Restaurant Sound: Is Your Background Noise a Nuisance?
It’s a real shame. There are so many restaurants that have beautiful decor, attentive servers, and delicious food, but falter in one big way – being too noisy. According to Zagat’s, too much noise is one of the most common complaints from restaurant guests in the United States. In fact, restaurant sound comes in second
Smart Brewery Design for Modern Restaurant Owners
Breweries have a special set of challenges outside of your average restaurant industry business. From getting the proper equipment to completing the necessary permits and licensing to preparing for taxes as an alcohol supplier, simply getting a brewery up and running can be an intense process. However, it’s important not to forget about a core
How to Handle Restaurant Reservation No-Shows So You Don’t Lose Money
It’s probably happened to you before — you’re expecting a restaurant reservation to come in for dinner, and they just don’t show up. Now you have an empty table and you’re relying on walk-in guests to come and fill the space of what should have been a guaranteed table for your staff. When it happens
7 Things to Know When Starting a Brewery
Let’s say you love beer. Not only do you love beer, but you want to make beer yourself. Maybe you’ve done homebrews before and now you want to share your beer with the world on a grander scale. Why not work on starting a brewery? Getting a brewery off the ground is basically like starting
How Restaurants Can Manage Their Online Reputation and Brand
In recent years, businesses have discovered that how they’re perceived by internet users can make a big difference, not just in their online reputation, but also in their reputation as a whole. For restaurants in particular, online reviews and testimonials are a big part of that perception, and restaurant owners can certainly take steps to
