Customer reviews can be the cornerstone of a restaurant’s success or the downfall of its reputation. With 94% of U.S. diners claiming they’re influenced by online restaurant reviews, it’s important for restaurant owners to understand how to best manage, respond, and showcase their establishment’s reviews. This type of feedback can help to bring consumer pain
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Spring/Summer consumer survey results
As we see the light at the end of the pandemic tunnel, restaurant owners are clamoring for guests to make up for lost time and revenue. While things may be getting back to normal, our consumer survey results show that habits and expectations have changed, so restaurants will need to be adaptable as we transition
Discover how to meet your changing staff needs
With states easing COVID restrictions and restaurant occupancy rules relaxing, many owners and operators are looking to build, or rebuild, their staff to accommodate renewed and increasing demand from patrons. Hiring in the restaurant industry has become a challenge, and regardless of reason—higher unemployment benefits or increased hiring in competing industries—it’s important to take a
COVID restaurant trends here to stay
There’s no denying it, COVID-19 has been tough on the restaurant industry. In December of last year, the National Restaurant Association (NRA) estimated that about 17% of the nation’s restaurants, or 110,000 establishments, closed their doors permanently. Whether you remained open or shuttered temporarily, you’ve most likely weathered state-mandated shutdowns and are currently navigating cautious,
Cinco de Mayo promotion ideas during covid
One of the busiest days of the year for restaurants and bars is Cinco de Mayo. This is a holiday that celebrates the Mexican army’s victory over France at the Battle of Puebla during the Franco-Mexican War on May 5, 1862. It’s actually a relatively minor holiday in Mexico, but in the United States Cinco
How to launch meal kits for your restaurant
The coronavirus pandemic has forced many restaurant owners to get hyper creative when it comes to generating revenue during a time when many people are not comfortable dining out. One popular solution being implemented by restaurants across the country is the creation of custom meal kits. These take-home kits allow your customers to recreate their
St. Patrick’s Day restaurant promotion ideas during covid
St. Patrick’s Day is usually one of the busiest and highest grossing days of the year for bars and restaurants. However, with the COVID-19 pandemic still present across the U.S., restaurant owners will need to get creative when it comes to St. Patrick’s Day celebrations this year. Whether your restaurant is open for limited-capacity indoor
Meet the Restaurant Resilient $50K Giveaway winners
Rewards Network is pleased to announce the winners of the Restaurant Resilient $50K Giveaway! As a sign of appreciation for our industry, Rewards Network created the essay competition to give away $10,000 to five different restaurants. The goal was to provide some financial help to restaurants during the winter months, which is posing many challenges
Valentine’s Day restaurant promotion ideas during covid
Restaurants looking for a way to increase sales this month should consider investing in special Valentine’s Day promotions. For restaurants operating at normal capacity, your dining room may be able to function much the same as it has in years past. However, for areas of the country where indoor dining is still restricted due to
Expand your restaurant operations with a food truck
The COVID-19 pandemic has forced restaurant owners to tap into their ingenuity to create new methods of generating brand awareness and revenue during this challenging time. One such strategy has been the nationwide resurgence of food trucks in the restaurant industry. In fact, 24,000 licensed food trucks operate in the United States, making it a
