Teamwork is the cornerstone of many businesses and is an especially important component of a successful restaurant. By ensuring that all team members are working toward a common goal, both staff and customers will have a more optimal experience. Effective teamwork involves careful planning and ongoing team training that focuses on using each person’s individual
Starting a new business requires lots of careful planning, hard work, and savvy decision making. This is especially true when your new business is a restaurant. First, it’s important to define your restaurant’s concept and how it will stand out among competitors. Maybe you’ve always dreamed of sharing your family’s favorite recipes with the world.
Restaurants face an ever-growing list of problems they must deal with every day, including enticing loyal customers, finding quality staff to serve them, and increasing operating costs. Make sure you have the right tools and knowledge to tackle them head on and grow your operation while doing so.
Customer reviews can be the cornerstone of a restaurant’s success or the downfall of its reputation. With 94% of U.S. diners claiming they’re influenced by online restaurant reviews, it’s important for restaurant owners to understand how to best manage, respond, and showcase their establishment’s reviews. This type of feedback can help to bring consumer pain
As we see the light at the end of the pandemic tunnel, restaurant owners are clamoring for guests to make up for lost time and revenue. While things may be getting back to normal, our consumer survey results show that habits and expectations have changed, so restaurants will need to be adaptable as we transition
With states easing COVID restrictions and restaurant occupancy rules relaxing, many owners and operators are looking to build, or rebuild, their staff to accommodate renewed and increasing demand from patrons. Hiring in the restaurant industry has become a challenge, and regardless of reason—higher unemployment benefits or increased hiring in competing industries—it’s important to take a
There’s no denying it, COVID-19 has been tough on the restaurant industry. In December of last year, the National Restaurant Association (NRA) estimated that about 17% of the nation’s restaurants, or 110,000 establishments, closed their doors permanently. Whether you remained open or shuttered temporarily, you’ve most likely weathered state-mandated shutdowns and are currently navigating cautious,
One of the busiest days of the year for restaurants and bars is Cinco de Mayo. This is a holiday that celebrates the Mexican army’s victory over France at the Battle of Puebla during the Franco-Mexican War on May 5, 1862. It’s actually a relatively minor holiday in Mexico, but in the United States Cinco
The coronavirus pandemic has forced many restaurant owners to get hyper creative when it comes to generating revenue during a time when many people are not comfortable dining out. One popular solution being implemented by restaurants across the country is the creation of custom meal kits. These take-home kits allow your customers to recreate their
St. Patrick’s Day is usually one of the busiest and highest grossing days of the year for bars and restaurants. However, with the COVID-19 pandemic still present across the U.S., restaurant owners will need to get creative when it comes to St. Patrick’s Day celebrations this year. Whether your restaurant is open for limited-capacity indoor