Customer reviews can be the cornerstone of a restaurant’s success or the downfall of its reputation. With 94% of U.S. diners claiming they’re influenced by online restaurant reviews, it’s important for restaurant owners to understand how to best manage, respond, and showcase their establishment’s reviews. This type of feedback can help to bring consumer pain
Although certain areas of the country are beginning to open up more fully for indoor dining, new challenges are still emerging each day for the restaurant industry during the coronavirus pandemic. In order to secure a consistent revenue stream and bolstered brand awareness, restaurant owners are implementing creative and unique tactics for marketing their business
It’s no secret that COVID-19 has ignited many challenges for the restaurant industry. From having to close dine-in service and maneuver to a takeout/delivery model, to beginning the unpredictable process of reopening and rehiring, many owners are employing creative marketing strategies to help soften the financial blows that restaurants are experiencing during coronavirus. Take a
You know you have to do it, but the process seems utterly overwhelming. And the rules are changing every day. How can I use social media for restaurants? We break the question down into the four distinct challenges that every restaurant faces in today’s evolving online environment: Grasping the basics of social media for restaurants
It’s not quite the white whale of the restaurant business, but one of the trickier elements of running a successful restaurant in the 21st century is developing a following with online foodies. Many of these consumers write their own blogs, do freelance food reviews, or just have a strong following on different social media platforms.
There are numerous opportunities to connect with customers on a more personal basis using Twitter and Facebook for restaurants. With these social media tools, restaurants are able to promote offers, photos of new menu items, and openings to current and prospective customers. One way to extend the reach of that message is to consider using Facebook