Your loyal customers are the backbone of your business Does your restaurant have a loyalty program? If so, you’re providing an exciting benefit to your customers from both a consumer and business perspective. Customer loyalty measures the likelihood of a customer to repeatedly engage with your business or brand. Loyal customers keep coming back, spending
8 tips for improving teamwork in the restaurant workplace
Teamwork is the cornerstone of many businesses and is an especially important component of a successful restaurant. By ensuring that all team members are working toward a common goal, both staff and customers will have a more optimal experience. Effective teamwork involves careful planning and ongoing team training that focuses on using each person’s individual
Great Employees and Management Potential: How to Tell the Difference
Any manager worth their salt is always on the lookout for potential. Whether it’s during hiring, training, or over the course of an employment, astute restaurant managers look for those telltale signs that someone could rise to the top, if given the chance. In a corporate structure (or even in a small business setting), identifying
