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The Essential Checklist to Opening a Restaurant


Blog Featured Post Restaurant Operations

Whether you’re finally fulfilling your lifelong dream or hanging drywall at your fifth location, nothing beats the Boy Scout motto: be prepared. Opening a restaurant is no easy feat and requires a massive amount of coordination and planning to go off without a hitch. It’s not enough to have a vision; you need to have… Read more »

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EMV: What Is It and How Does It Work?


Blog Consumer Featured Post

Chances are, you’ve heard a lot of talk about the new credit cards coming your way, or maybe even some buzz about EMV payment technology. You may even have a sparkly new card or two — complete with those little silver chips — in your wallet. But what’s the deal with that chip and how… Read more »

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How to Train Your Staff on EMV


Blog Featured Post Staffing & Training Technology

Big changes are coming to your point-of-sale (POS) process this October as consumers receive EMV-chip credit and debit cards from their banks to replace all magnetic stripe-only cards. And recent reports show that a disproportionate number of restaurant owners still aren’t aware of the impending deadline or what equipment they need to procure to become… Read more »

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The 411 on the 911: Dealing with Restaurant Guest Allergies


Blog Customer Service Featured Post Food & Drink

Allergies. They can be as mild as the hay fever many of us experience in spring, or severe enough to cause fatal anaphylaxis. And they are only becoming more prevalent in our society. The Asthma and Allergy Foundation of America estimates that approximately 50 million Americans are affected by allergies. And between 1997 and 2011,… Read more »

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The ROI of Remodeling Your Restaurant


Blog Featured Post Finance

How do you know when it’s the right time to remodel your restaurant? It’s always a tough call when every penny and meal service really matters. How do you know that you’ll get back what you put into making changes? And what changes will actually have the best return on investment? Although traditional remodels are… Read more »

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Hidden Dangers: The 8 Most Common Food Allergies and How to Avoid Them


Blog Consumer Featured Post Food & Drink

Sniffles, sneezing, itchy eyes: Many of us have experience with the suffering of allergy season. But an increasing number of Americans are developing potentially deadly allergies to common foods. In fact, according to the CDC, between 1997 and 2011, the prevalence of allergies in children increased 50 percent. And it’s not just peanuts that are… Read more »

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Beyond the Fad: Restaurant Trends and How to Market Them


Blog Featured Post Marketing Menu Trends

Healthy. Sustainable. Real. Authentic. It’s hard to miss the impact these buzzwords are having on the restaurant industry today. But do you know how important healthy foods and sustainable business models really are to your consumers? According to data from The Center for Food Integrity (CFI), a not-for-profit organization dedicated to building consumer trust in… Read more »

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Meet our Employees: Linda Hays


Blog Employee Spotlights Featured Post Rewards Network

Chances are, if you’ve been to the National Restaurant Association Show in Chicago, interacted with us here at Rewards Network, or visited our website, you’ve already seen Linda Hays’s handiwork. That’s because Linda, our B2B Content Manager — and the resident foodie in an office full of food-lovers — has touched nearly every department in her… Read more »

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How Much Will My Costs Increase? Restaurant Owners Want to Know.


Blog Featured Post Finance

The cost of doing business is always fluctuating — and that has never been truer for the restaurant industry than now with changes going into effect that impact restaurateurs directly. This week, we look at a few recent or impending cost increases affecting your bottom line, and what you can do to offset their effects…. Read more »

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Gluten-Free: The New Way to Be?


Blog Consumer Featured Post Food & Drink Menu Trends

Nowadays, most of us know at least one person who is gluten-free. The reasons for making this dietary choice are wide-ranging. For the estimated 1 in 133 Americans who have celiac disease, a genetic autoimmune disorder that affects the small intestines, going completely gluten-free is the first step toward preventing serious damage to their bodies…. Read more »

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Real, Clean, and Authentic: Today’s Restaurant Menu Trends


Blog Featured Post Menu Trends

As a touch point of creativity, comfort, and sustenance for millions of people every year, restaurants in particular feel the profound disruptions and uncertainties in American culture — either directly through sales, or indirectly through the arrival of new trends. So, what’s impacting dining trends in 2015? The basis of the U.S. economy continues to… Read more »

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3 Reasons Your Menu Should Include Mocktails


Blog Featured Post Food & Drink Menu Trends

Think your cocktail list contains the most important — and lucrative — drinks on your menu? If so, you’re ignoring an opportunity to add another star refreshment to your repertoire: the handcrafted, alcohol-free “mocktail.” Though the Shirley Temple and Roy Rogers have been gracing restaurant drink menus for decades, there’s nothing “kiddie” about these faux… Read more »

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How to Increase Restaurant Profits in Off Hours


Blog Featured Post Finance Marketing

No matter how many people you serve every day, chances are your restaurant has a few lulls to contend with. But you don’t have to settle for staring at empty seats during those slow hours! Below, we detail ideas for bringing in extra business during your off-peak times — and offering your guests a whole… Read more »

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How to Pair Wine with Food – A Cheater’s Guide


Blog Consumer Featured Post Food & Drink

Sometimes selecting a wine to go with your meal can seem daunting.  You’ve breezed through the menu, confidently selecting an appetizer and entrée, only to be faced with a wine list the size of a small novel.  Ideally, a good wine pairing will enhance the flavor and enjoyment of both the wine and the meal. … Read more »

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The Advantages and Pitfalls of Launching a Virtual Restaurant


Blog Featured Post Restaurant Operations

Two factors are driving much of what we see happening in the restaurant industry today. 1. For the first time, Americans are spending more dining out than at grocery stores. 2. Sixty percent of new restaurants do not make it past their first year in business, and 80 percent close within 5 years. If consumer… Read more »

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How Do I Answer a Negative Review?


Blog Customer Feedback Featured Post

Bad reviews happen. It’s unavoidable. But how you handle those comments can make a huge difference. Although it’s never fun to get negative feedback, your response can be a great opportunity to turn a negative customer experience into a positive one. Keep it timely. You should definitely be monitoring your reviews, whether on Google, review… Read more »

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The Whole Hog: Nose-to-Tail Cooking


Blog Consumer Featured Post Menu Trends

The idea of using the entire animal for cooking certainly isn’t new. After all, to our ancestors, the efficient use of every part of their game was of life-and-death importance. But as the local butcher gave way to grocery stores on every corner — and convenient, pre-packaged meats in every cart — many cuts and… Read more »

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Restaurant Marketing Ideas for August and September


Blog Featured Post Marketing

If the summertime sales slump has left you looking for winning ways to increase traffic to your restaurant, remember that a key to marketing success is standing out from your competition. Instead of the back-to-school specials and Labor Day LTOs, these unique marketing ideas will distinguish your restaurant from the competition — and drive more… Read more »

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5 Things My Dog Taught Me About Surviving a Road Trip


Blog Consumer Featured Post

I’m a dog person. But not just a dog person. One of those dog people. I have a framed picture of my dog — the most adorable little mutt you’ve ever seen — on my desk. Literally the only magnet I have on my refrigerator says, “A dog is a child with two extra legs,”… Read more »

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How Should I Price My Restaurant Menu?


Blog Featured Post Finance Menu Trends

The price. It’s often the first thing your guest will notice, and probably one of the (many) things keeping you up at night. How do you know it’s right? Does demand matter? Is just covering your costs enough? Does the price reflect the real value the customer is receiving from their meal? All of these factors… Read more »

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