We all remember the adage for time change, spring forward and fall back; but when it comes to our restaurant offering, we need to continue forward all year around. As we talked about when spring was right around the corner, you need to start thinking fall and make the changes necessary to keep your offering
Restaurant Theft – It Happens but It Doesn’t Have to Happen to You
We all know that theft happens in our industry; it happens in any industry, really. And unfortunately there are stats to back up the prevalence of restaurant theft: 75% of employees steal from the workplace at least once, and half will steal repeatedly (U.S. Chamber of Commerce) Internal employee theft is responsible for 75% of inventory
Three Summer Lovin’ Details that Can Make a Difference for Your Restaurant
The sun is shining, the birds are singing and summer is officially here, which can sometimes lead to a slower turnout for your restaurant. During a season when every dine matters, it’s important to remember that every detail matters. Patios are a great way to attract customers, but the experience has to be treated differently
It’s Not You, It’s Me – Are You Attracting The Wrong People For The Job?
I just can’t find good people. My employees are stealing me blind. It is hard to find someone that wants to work and once I find them, something new comes along and they are gone. Have you spoken any of these statements or have they filled your head? We are coming into the summer season,
Top 5 Books that Tell You How to Run a Restaurant
Too busy to read? Never! Grab a cup of coffee and steal a moment for yourself to savor tricks of the trade from some of the best professionals in the industry on how to run a restaurant. Inspiring and enlightening, I think these books are more than worth your time. Restaurant Success by the
Start Spring and Summer Planning Before the Thaw
It is that time of the year to start thinking….dare I say it …Spring! Although the 48 Contiguous States have been hit with the harshest weather in years, the smell of Spring is just around the corner and it’s time to get ready for the warm rush. Now is a perfect time to start thinking
Shared Success: The Importance of Teamwork
Last week, Rewards Network hosted our annual National Sales Conference. It’s the one time each year all of our sales representatives, account managers, inside sales representatives and customer service representatives come together to continue our learning and to share insights and ideas.We learned and shared information about the restaurant industry, the challenges that restaurant owners
Maintaining a Balance with Technology in Restaurant Ordering
Restaurant Hospitality recently circulated a report published by Technomic that identified 10 trends they believe will significantly affect the restaurant industry over the next year. Trend #9 on the Technomic report discusses integrating technology in restaurant ordering and service, which reminded me of a blog post from earlier this year about how to successfully introduce new
How To Choose Restaurant Uniforms
Employee uniforms are a standard in the restaurant industry, but how do you decide what uniforms are best for your restaurant? This may seem like an easy choice, but don’t take this decision lightly. There are several factors that you should consider when choosing restaurant uniforms: Safety First As operators, you know that employee uniforms
The Importance of Written Restaurant Operating Procedures
Restaurant Operating procedures are as important as your brand and the food you serve. You probably spend countless hours deciding on the menu and decor, or choosing the right employees; but do you have standard operating procedures in your restaurant? Written processes are very important for many reasons such as training, safety and organization within
