Everyone has their own opinion when it comes to technology and customer service. I love the fact that I can use online chat to solve my cable issues instead of talking to a person on the phone, and every bill I pay is online so I don’t waste paper or anyone’s time. The Domino’s Pizza
5 Questions About Online Restaurant Reservation Tools
Is an online reservation tool right for your restaurant? As the Reservations Specialist at Rewards Network, I set up restaurants with our reservations platform and train restaurant owners, GMs, and staff on how to use the platform. Through my time speaking to restaurants about their concerns and answering their questions I have compiled a list
Pre-Shift Meetings Are Essential Customer Service
Pre-Shift Meetings (Shift Meetings or Line Up) are an essential component for smooth operations and restaurant customer service. As connected as we are in our daily lives, the most effective form of communication is still a face-to-face encounter. Shift meetings are a perfect example that nothing replaces interacting in person. Shift meetings don’t need to
